We ship within 1-5 business days of your order.
We typically ship via USPS or UPS, unless otherwise specified.
We use carrier calculated shipping rates based on packaging size and weight.
That means you can choose the latest rates provided to us by services like USPS, UPS, etc.
This isn't always perfect, so please reach out to us if you have questions about the shipping rates you see in your cart.
Large Freight Items require a special delivery quote.
Contact us for an accurate shipping quote.
If you purchase an item marked for FREIGHT SHIPPING, buyer will be responsible for shipping arrangements.
Tracking your Package
When your order is processed, you will receive an email containing a tracking number where you can follow your package's progress. If you have not received this information, you are welcome to contact us for it.
Items shipped directly from our suppliers may take longer to arrive.
Responsibility
Once your tracking number has been issued and the package has been picked up by the carrier, the property now belongs to you and is out of our hands.
We trust the USPS and UPS to provide a great service. In the event that you do NOT receive great service from USPS or UPS, please let us know and we will do our best to assist you with any advice for filing claims, etc.
All domestic packages are insured up to a minimum amount of $100. If you would like additional insurance, we are happy to work that out with you, please contact us with questions.
Shipping Insurance
USPS Priority Mail Express® and Priority Mail® include insurance in the price of service.
These domestic packages are insured up to a minimum amount of $100.
If you choose to ship another method, but would like additional insurance, we are happy to work that out with you, please contact us with questions.
Inclement Weather & Delays
There are environmental factors that may disrupt mail/courier service that are out of our control. Rest assured we are doing our best to make sure your order gets out our door quickly and arrives to you safely.
We accept returns for most items
You can return your items in the original packaging and condition within 14 days of receiving the order for a full refund on the merchandise cost.
You will be responsible for shipping fees for the return.
We do not refund original shipping charges.
Even if your item was sent via freight, you will be responsible for the return shipping charges.
Ineligible Items for Return
Our vintage and one-of-a-kind items are not eligible for return. Personalized or custom items, final sale items, light fixtures and wallpaper are also ineligible
Upon receipt, please inspect your items carefully for any damage or defects that may have occurred in transit and contact us immediately. Claims against damaged items must be made within 48 hours of receiving the item by emailing betsy@theestateofthings.com. Claims made after 48 hours cannot be accepted. Please be prepared to transmit photos of the damage to us electronically. Inspect your delivered item before you sign to ensure there's been no freight damage.
All domestic packages are insured up to a minimum amount of $100. If you would like additional insurance, we are happy to work that out with you, please contact us with questions.
Refunds are issued in the original payment form and price, not including shipping and handling, re-stocking fees, gift-wrap and return shipping charges.
Select items may be backordered or out of stock, you will be notified via email if your chosen item(s) are backordered.
Orders shipped to California or North Carolina will be charged sales tax.
For international orders please use the contact form below. Please send your shipping address and the desired items for purchase to receive an accurate shipping quote.
Shipping charges vary depending on the weight of the package and the destination.
It is important to us that you are happy with your shopping experience.
We are a small biz trying to make it in a big world. If you have any questions, please don’t hesitate to contact us with your questions.
We are a small biz trying to make it in a big world. If you have any questions, please don’t hesitate to contact us with your questions.
